Store Policies

  BDV is a Proud Member of the Vintage Fashion Guild  

 
PAYMENT OPTIONS:

You can pay with your credit card, or through PayPal or Amazon Payments. All payments are 100% secure. We never see your credit card information. We can take your personal check in U.S. funds, but please contact us before checking out. We can also take your credit card payment over the phone. Contact us for assistance.
 

LAYAWAY:

Need time to pay? Put it on layaway! All layaway items are final sale. Partial payments are non-refundableContact us for complete terms. 

RETURN POLICY:

We stand behind our products and want you to be happy. If we miss something major or send you the wrong item, we'll make it right immediately, at our expense.

Most items may be returned. Exceptions are clearly stated in the item's description. Discounted and layaway items are always final sale.

If you want to return an item, please get in touch within 3 days of receiving it. We reserve the right to refuse any return sent back to us after more than 3 days in your possession.

You are responsible for return shipping (please insure your package against loss). When we receive the item, in the same condition it was sent to you, we'll immediately issue your refund. 

Please read the item description carefully and feel free to ask any questions before you buy. And if a garment's size is off by just a bit, you can probably have it altered to fit perfectly at your local tailor for a reasonable price. 

Do keep in mind that vintage clothes have former lives. If you're looking for brand new and mass-produced, then vintage is probably not for you. But if you appreciate the style, quality, and history of true vintage, then buy with confidence!

Authentic vintage is recycling at its most fashionable.

ABOUT OUR PHOTOS:

Garments are clipped to the mannequin or dress form when necessary to show ideal fit. Please refer to the individual garment measurements provided in each listing and visit the FITTING ROOM for help.

We strive to present each item precisely as it looks in person, but colors can be difficult to capture perfectly in photographs and every monitor has slight color variations. We never conceal flaws or cover imperfections. In fact, we photograph them to help you determine if they are something you can live with.



OUR GARMENTS ARE READY TO WEAR:

With rare exceptions, our items come to you freshly laundered or professionally dry-cleaned. All dry-cleaning tags, pins, hangers, paper, and plastic are removed, but receipts are retained and copies available upon request.

Once in our care, items are stored in a smoke-free, climate-controlled environment. Our stock room is pet-free.

ABOUT SHIPPING:

Better Dresses Vintage ships via USPS Priority and First Class International Mail, fully insured. We try to ship as quickly as possible -- often same day and within 24 hours whenever possible (except Sundays and holidays).

We are happy to ship via alternate carriers and methods, just ask before placing your order. If you need something right away, we'll do what we can to get it to you quickly.

If there's an equally safe but less-expensive method of shipping, we will use it and refund the savings to you.

Will we not falsify customs forms in any manner, ever. It's illegal, so please don't ask. 

Click here to see a world map showing all the places we've shipped our items, so far!
 

PRIVACY POLICY:
 
Better Dresses Vintage respects your privacy. We will never share your personal information with anyone, for any reason. 

COPYRIGHT NOTICE:

The content of this web site, including the blog and all images, are the intellectual property of BDV.

You may not reprint or repost any text or blog, in full or in part, without the written permission of Better Dresses Vintage. If you share or quote from this site, please say it came from Better Dresses Vintage. A link to the original blog post, page, or listing would be appreciated.

You may share photos of items listed for sale without permission, provided you mention they are from Better Dresses Vintage and/or provide a link to the original listing.

BDV respects the intellectual property of others and will never intentionally use copyrighted material without permission. If you believe your copyright has been violated, please contact me immediately.

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